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Cisco CCT Routing and Switching ✓ Updated May 2026

Cis co Certified Technician Routing & Switching (RSTECH)

Exam Code: 100-490
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About the 100-490 Exam

The Cisco 100-490 exam, officially known as the Cisco Certified Technician Routing & Switching (RSTECH) exam, is a foundational certification designed for entry-level network technicians. Administered by Cisco, this exam validates the essential knowledge and skills required to install, maintain, and troubleshoot basic Cisco routing and switching equipment. It focuses on hardware identification, cabling, basic device configuration, and on-site support procedures, making it ideal for professionals who work in field service or data center environments. The 100-490 is a core component of the Cisco Certified Technician (CCT) Routing and Switching certification, emphasizing practical, hands-on abilities over theoretical concepts.

This exam covers critical topics such as Cisco hardware platforms, including routers and switches from the ISR and Catalyst series, along with their physical components like power supplies, fans, and modules. Candidates must demonstrate proficiency in performing initial device setup, connecting console cables, and executing basic CLI commands for device management. Additionally, the 100-490 tests knowledge of safety practices, ESD precautions, and common troubleshooting methodologies for network connectivity issues. These skills are directly applicable in real-world scenarios, such as deploying new hardware at a customer site or resolving hardware faults in a network operations center.

For employers, the CCT Routing and Switching certification signals that a technician can handle routine on-site tasks without escalation, reducing downtime and operational costs. The 100-490 exam is particularly valuable for field service technicians, help desk staff, and aspiring network administrators who need to prove their ability to work with Cisco equipment. By passing this exam, candidates demonstrate a commitment to industry standards and a practical understanding of Cisco technologies, which is highly regarded in telecommunications, enterprise IT, and managed service provider sectors. It serves as a stepping stone to more advanced Cisco certifications like CCNA.

Who Should Take the 100-490 Exam?

The 100-490 exam is intended for entry-level network technicians, field service engineers, and IT support staff who work directly with Cisco networking hardware. Candidates should have basic knowledge of networking concepts and familiarity with Cisco devices, though no prior certification is required. This exam is ideal for individuals seeking to validate their hands-on skills in installing, maintaining, and troubleshooting Cisco routers and switches in real-world environments.

Topics Covered in 100-490

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Cisco IOS command-line interface basics
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Router and switch hardware identification
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Physical cabling and connectivity standards
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Initial device configuration and password recovery
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Troubleshooting hardware and software issues
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Safety practices and ESD precautions
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Cisco device power supplies and modules
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On-site support procedures and documentation

Preparation Tips for 100-490

Review Cisco hardware documentation for router and switch models like ISR 4000 and Catalyst 9000 series to understand components and LEDs.
Practice basic CLI commands for device access, configuration, and troubleshooting using Cisco Packet Tracer or real equipment.
Focus on safety procedures and ESD prevention as these are key exam topics and critical for field work.
Study common troubleshooting flows for connectivity issues, such as checking cable types, interface status, and power supply health.
Take practice exams with 72 questions to simulate the real test environment and identify knowledge gaps.

Frequently Asked Questions — 100-490

What is the passing score for the Cisco 100-490 exam?

Cisco does not publicly disclose the exact passing score for the 100-490 exam, as it may vary by exam form. Typically, passing scores range between 800 and 850 on a scale of 1000. Candidates should aim to answer at least 80% of questions correctly to be safe. Focus on understanding hardware identification and CLI commands, which are heavily weighted.

How many questions are on the 100-490 exam and what is the time limit?

The Cisco 100-490 exam consists of approximately 55 to 65 questions, though the exact number can vary. You are given 90 minutes to complete the exam. Questions are multiple-choice and simulation-based, testing practical knowledge of Cisco hardware and troubleshooting. Manage your time wisely, allocating about 1-2 minutes per question.

Is the 100-490 exam part of the CCT certification?

Yes, the 100-490 exam is the sole requirement for the Cisco Certified Technician (CCT) Routing and Switching certification. Passing this exam demonstrates your ability to install, maintain, and troubleshoot Cisco routing and switching equipment in a field support role. It is a standalone certification and does not require any other exams or prerequisites.

How many questions are in the ExamsTree 100-490 study guide?
The ExamsTree 100-490 PDF study guide contains 72+ practice questions with detailed answer explanations, all mapped to the official Cisco exam objectives.

Why Choose ExamsTree?

ExamsTree 100-490 Study Guide is developed by experienced certification professionals with deep knowledge of Cisco technologies. Our team thoroughly researches each exam domain to provide comprehensive, accurate coverage.

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Exam Details
Vendor Cisco
Questions 72+
Format PDF
Updated 5/24/2026
Cert CCT Routing and Switching
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